Advantage+
Cloud Monitoring
Gain real-time visibility and proactive alert management across on-premises, private, and public clouds environments with ScienceLogic SL1. This solution is tailored and fully managed by Opus Interactive’s 24/7/365 expert support.
- AI-Driven Anomaly Detection
- 80% Reduction in Tool Sprawl
- 10x Faster Root-Cause Analysis
- Automated Remediation Workflows
- White Glove Service with 9.4 Net Promoter Score
White Glove Support
Real People, Real Support – Included at No Charge
What our customers say
Uptime Guarantees
Response Times
Proven Reliability
NPS
Frequently Asked Questions
What is Opus Interactive's Cloud Monitoring Service?
Opus Managed Cloud Monitoring uses ScienceLogic SL1 (now Skylar One) to provide unified, real-time visibility and intelligent automation across your hybrid, multi-cloud, on-premises, and legacy environments—from AWS, Azure, and Google Cloud to physical servers and applications. Unlike vendor-specific tools (e.g., AWS CloudWatch or Azure Monitor), SL1 offers a single-pane dashboard with AI-driven event correlation, root-cause analysis, and automated remediation. We fully manage the platform for you, handling setup, optimization, alerting, and 24/7 monitoring—so your team gets actionable insights without the operational burden.
What quantifiable benefits can I expect from this service?
Clients typically see strong returns, including:
- Up to 157% ROI over 3 years (with benefits like $5.84M in savings vs. $2.27M in costs, per Forrester’s Total Economic Impact study on SL1).
- Up to 60% faster root-cause resolution through ML-powered event correlation (95%+ accuracy in identifying issues).
- 99.982% uptime for the monitoring infrastructure itself, hosted in our Tier III+ data centers.
- Significant cost savings (up to 40% lower operational costs) by reducing tool sprawl, manual effort, and unnecessary tickets.
Which environments and systems does this service support?
We monitor virtually any IT ecosystem: public cloud (AWS, Azure, Google Cloud), private/hybrid clouds, on-premises infrastructure, virtual machines, containers, legacy systems, and more. SL1 provides comprehensive discovery, dependency mapping, performance trending, and alerting across all these—unifying visibility in one place. Whether you’re running a multi-cloud setup or a mix of on-prem and cloud, we tailor the monitoring to your exact needs.
How does Opus handle the management and support of SL1?
With more than 15 years of cloud monitoring experience, we take end-to-end ownership: initial deployment, ongoing configuration, alert tuning, performance optimization, and proactive issue resolution.
Our US-based team provides 24/7/365 monitoring with guaranteed 15-minute response times and white-glove support—no tiers or bots. Everything runs securely in our geographically diverse Tier III+ data centers (Oregon, Texas, Virginia) for redundancy, compliance (HIPAA, PCI-DSS, SOC 2), and high availability. You focus on your business; we handle the complexity.
Is there a cost for setup and how is pricing structured?
No upfront setup fees for most engagements—we start with a free consultation and assessment to scope your environment. Pricing is flexible and subscription-based, tailored to your workload size, number of monitored resources, and specific needs (e.g., hybrid vs. full multi-cloud). It includes full management, unlimited alerts, expert support, and hosting—no hidden charges. Many clients see rapid payback through reduced downtime, fewer tools, and optimized operations.
How does Opus Interactive support corporate sustainability goals with this service?
All Opus’ Tier III+ data centers are net zero – 100% renewables. When you point your backups to our efficient facilities, rest assured the equipment we house inside these LEED-certified data centers optimize resource usage with efficient cage design and cabling as well as efficient hardware.
Additionally, proactive monitoring and continuous ecosystem optimization are an integral part of efficient operations.
What support is available for Cloud Monitoring customers?
Our 24/7/365 support includes:
- Access to certified Veeam and cloud engineers
- Proactive monitoring and issue resolution
- Assistance with setup, configuration, and recovery testing
- Direct contact via phone, email, and ticketing system
