8135 NE Evergreen Parkway, Suite 1220, Hillsboro, OR 97124

400 S. Akard Dallas, TX 7520

11680 Hayden Rd Manassas, VA 20109

Optimize Your IT with Opus Interactive’s Managed Services

Unlock enterprise efficiency with fully managed IT solutions, from infrastructure to cloud operations, backed by 24/7 expert support and secure, compliant data centers.

  • Augment your IT team with experienced engineers
  • Save up to 40% on IT operational expenses through streamlined management
  • Achieve 98% client satisfaction with our proven service excellence
  • 9.4 Net Promoter Score (NPS)
  • 15-minute response time

Opus Interactive’s Managed Services deliver end-to-end solutions, covering infrastructure, cloud, security, and backups, all hosted in our FISMA High-rated, LEED Platinum data centers.

HybridCloud

Details and Pricing Options

managed services Managed Services

Opus provides comprehensive managed and professional services with over 28 years of IT expertise, covering planning to ongoing support.


  • Data Migration
  • Disaster Recovery and
  • Planning
  • Hosting
  • Incident Response
  • Planning and Process
  • Development
  • Security
  • Server Migration
  • Cloud Architecture
  • RemoteHands (on demand)
  • SmartHands (on demand)

Pricing based on hourly rate as defined by scope of work.

remotehands RemoteHands

Opus provides remote equipment troubleshooting and maintenance, saving customers costs by preventing the dispatch of onsite technical personnel.


  • 24×7 on-site coverage
  • Moving or securing network cables
  • Monitoring and checking port numbers
  • Server refreshes and reboots
  • Power cycling
  • 24×7 inventory management and labeling
  • Handling shipping and receiving requests
  • Reporting on equipment performance

Pricing available on-demand and by monthly subscription.

smarthands SmartHands

Opus SmartHands offers 24/7 on-site technical support by certified professionals for remote management and troubleshooting tasks.


  • Colocation equipment management
  • Rack and stack
  • Coordinate and provision power and network requirements for equipment
  • Firewall setup
  • Media and supply management
  • Complex cable configurations per client instructions
  • Equipment and circuit testing and troubleshooting
  • Trouble ticket management
  • Provide remote network access to equipment
  • Other client provided instructions

Pricing available on-demand and by monthly subscription.

Key Features of Opus' Managed Services

Opus Interactive’s backup solutions are delivered from state-of-the-art data centers located in separate geographies. Our stringent site selection is in place to ensure each facility delivers unprecedented levels of energy efficiency, security, and reliable connectivity resulting in cost-savings and peace of mind for our customers.

End-to-End Managed IT Infrastructure

Hybrid Cloud Management Solutions

Enterprise Cybersecurity and Compliance

24/7 Expert IT Support Services

Real-Time IT Performance Monitoring

Cost-Optimized IT Management

Customized to Your Enterprise Needs

Opus Map

Custom Solutions Cost Savings with Managed IT Services

Reduce operational expenses by up to 40% by offloading infrastructure, cloud, and security management to Opus, freeing resources for strategic initiatives.

Dedicated Expertise Enhanced Cloud Security for Enterprises

Protect sensitive data with expert-managed MDR, MFA, DDoS mitigation, and compliance, ensuring audit-ready security in regulated industries.

Certifications Seamless Scalability for Hybrid Cloud

Scale IT operations effortlessly across on-premises, private, and public clouds (AWS, Azure) with Opus’s managed orchestration.

Partnerships Rapid Response and 24/7 Support

Benefit from 15-minute response times and 24/7 US-based expert support, achieving 98% client satisfaction and 100% uptime SLAs for uninterrupted operations.

Premium Facilities Streamlined Compliance Management

Simplify audits with automated reporting and compliance tools tailored for HIPAA, PCI-DSS, ISO27001 and SOC 2, hosted in Tier III+ data centers.

Customer Experience Optimized IT Performance and Uptime

Maximize efficiency with real-time monitoring and optimization, minimizing downtime and boosting performance for mission-critical workloads in enterprise IT environments.

Why Choose Opus Interactive as Your Enterprise Managed Services Partner?

Opus Interactive’s managed services augment IT expertise and provide enterprise customers with customizable cost savings, scalability, and compliance-readiness, backed by SLAs.

How we work

IaaS & OpusCloud

Robust VMware and HPE environments tailored to your needs. Available in dedicated or multi-tenant solutions, you improve performance and save costs while maintaining complete control.

Public Cloud

A shared resources solution that allows you to access your data and applications without shouldering the costs of hardware and software.

Hybrid & Multi

Customized solutions that utilize on-prem, colocation, private, and public network layers to achieve optimized performance, budget, and security.

Monitoring

Map, monitor, and manage your entire ecosystem from a single pane of glass. From circuits to satellites, you have complete visibility and control.

Customer Testimonials

Hear from Our Satisfied Enterprise Clients

quote

If the server went down it would shut our doors. It’s what we rely on. It’s how we get our work done. The staff at Opus Interactive is friendly, knowledgeable, and helpful; I trust that I will get the solutions and assistance I need whenever I reach out to them.

Gaming Industry - IT Director

quote

Working with Opus has not only helped us grow our business but has also enabled us to bring larger and more sophisticated customers into our stable. The reliability and scalability of Opus’ cloud solutions has really opened up our possibilities.

Technology Industry - President & CEO

quote

The benefits of this migration were immediate. Uptime improved, translating to growth and increased results for ATI—ultimately delivering more value to our clients. For this, ATI has extended its initial service agreement with Opus Interactive for another three years.

Travel Industry - Tourism Industry

Frequently Asked Questions (FAQ) - Opus Interactive Managed Services

Our Managed Services include comprehensive IT support, such as cloud management (OpusCloud and public cloud), server and infrastructure monitoring, backup and disaster recovery (DRaaS), security management, and 24/7/365 technical support. We tailor solutions to optimize performance, security, and compliance for your business.

Our services cater to businesses of all sizes, from startups to enterprises, across industries like healthcare, finance, and technology. We specialize in supporting organizations needing HIPAA, PCI-DSS, or FISMA compliance, as well as those seeking hybrid or multi-cloud solutions.

We implement robust security measures, including:

  • Proactive monitoring and threat detection
  • Compliance with PCI-DSS, HIPAA, ISO 27001, SOC 1, SOC 2, and NIST 800-53 standards
  • Regular security updates, patches, and vulnerability assessments
  • 24/7 Network Operations Center (NOC) support

Our solutions are hosted in secure Tier III+ data centers with advanced access controls.

We manage hybrid and multi-cloud environments, including:

  • OpusCloud (our multi tenant cloud solution)
  • Public cloud providers like AWS, Azure, and Google Cloud
  • VMware Cloud

Our engineers carry an array of certifications and ensure seamless integration and optimization across platforms.

Our Managed Services include tailored DRaaS and backup solutions, leveraging geographically diverse Tier III+ data centers in Oregon, Texas, and Virginia. We design recovery plans to meet your specific Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), ensuring minimal downtime.

Our support includes:

  • Proactive monitoring and issue resolution
  • Access to certified engineers via phone, email, or ticket system
  • 100% uptime SLA with no additional service fees
  • Rapid response to incidents, with customized escalation protocols

Yes, we offer end-to-end cloud migration services, including assessment, planning, execution, and post-migration support. Our team ensures minimal disruption while transitioning to OpusCloud, public cloud, or hybrid environments.

We optimize your IT spend by:

  • Right-sizing infrastructure to match workloads
  • Leveraging affordable power regions (e.g., Oregon, Texas, Virginia)
  • Providing transparent pricing with no hidden fees
  • Offering scalable solutions to grow with your business

Our services comply with:

  • PCI-DSS, HIPAA, HITECH, ISO 27001, ISO 9001, NIST 800-53
  • SOC 1, SOC 1 Type 2, SOC 2, SOC 2 Type 1, SOC 2 Type 2
  • SSAE 18 Type 1, SSAE 1 Type 2
  • FIPS-140

These ensure compliance for regulated industries.

As a climate-positive provider, we deliver energy-efficient managed services from LEED-certified data centers (Silver and Platinum). We advocate for sustainable IT practices and reinvest in STEM education, Women in Tech, and Digital Inclusion initiatives.

With over 29 years of experience, we offer:

  • Customized solutions backed by deep technology partnerships since 1996
  • A customer-first approach with a 9.4 Net Promoter Score (NPS)
  • Flexible, scalable services for hybrid and multi-cloud environments
  • 24/7/365 support from US-based engineers

Contact us for a free consultation by calling  866.678.7955 or filling out our Contact Form. Our team will assess your needs and design a tailored solution.