Cloud Services
Virtual Desktop Infrastructure (VDI)
Our services empower remote and hybrid teams with secure, high-performance virtual desktops using Parallels RAS and Inuvika OVD, managed in our FISMA High-rated, LEED Platinum data centers.
- Secure and Compliant Workspaces
- 3x Long-Term Cost Efficiency
- Simplified Desktop Management
- Seamless Administration and Automation
- Cross-Platform Access on Any Device
- 99.999% Uptime Guarantees
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Frequently Asked Questions
What is Opus Interactive's Virtual Desktop Infrastructure (VDI) Service?
Our VDI service, powered by Inuvika or Parallels Remote Application Server (RAS), delivers secure virtual desktops and applications through a centralized platform. Hosted in our Tier III+ data centers, it enables remote access to Windows applications, desktops, and data on any device, streamlining IT operations while reducing costs and complexity.
What are the key benefits of using Opus Interactive's VDI?
Our VDI solution offers:
- Cost Efficiency: Up to 60% lower costs compared to other VDI solutions, with streamlined licensing and resource allocation.
- Security: End-to-end encryption and centralized management ensure compliance with PCI-DSS, HIPAA, and ISO 27001.
- Multi-Cloud Flexibility: Supports on-premises, hybrid, and public cloud deployments (e.g., Azure, AWS, Google Cloud).
- Scalability: Auto-scaling and template-based cloning for rapid provisioning.
- Seamless Access: Deliver applications and desktops to any device, including iOS, Android, and web browsers, with a native-like experience.
How does VDI improve security and compliance?
The platforms we offer have robust security measures built in. Additionally, Opus strengthens the security posture of your VDI environment in added ways, including:
- Consolidating data in Tier III+ data centers with 24/7 surveillance and eight-badge access controls (Dallas facility).
- Using secure client gateways and MFA for streamlined access.
- Complying with PCI-DSS, HIPAA, HITECH, ISO 27001, SOC 1, SOC 2, and NIST 800-53.
- Supporting virtual networking to protect workloads and prevent unauthorized access.
What platforms and applications does VDI support?
Our VDI supports:
- Windows applications, desktops, folders, and data, including RDS-hosted apps and legacy applications.
- Integration with Microsoft 365, SaaS apps, and enterprise software.
- Delivery to any device (PCs, tablets, smartphones, web browsers) via Client.
What types of workloads benefit from using VDI?
VDI is ideal for:
- Businesses enabling secure remote work for distributed teams.
- Regulated industries (healthcare, finance, government) requiring compliance with HIPAA, PCI-DSS, or FISMA.
- Organizations seeking cost-effective, scalable alternatives to traditional desktop infrastructure.
- Organizations looking for interim solutions for cloud-like delivery of legacy applications.
How does VDI simplify IT management?
VDI simplifies management through:
- A single console for provisioning, monitoring, and managing desktops and applications.
- Template-based cloning for rapid deployment of virtual desktops and RD Session Hosts.
- Automation for updates, scaling, and load balancing, reducing IT workload.
Where are Opus' VDI services hosted?
Opus VDI services are hosted in our Tier III+ data centers located in:
- Hillsboro, Oregon (LEED Platinum, 340,000 sq. ft., 24 MW)
- Dallas, Texas (LEED Platinum, FISMA-High rated)
- Northern Virginia (FISMA-High rated, FedRAMP-ready)
These locations ensure redundancy, low-latency connectivity, and high availability.
How does Opus ensure uptime for VDI services?
Opus offers best-in-class VDI platform choices, tailored to your unique needs by experienced engineers. Additionally, we provide a 100% uptime SLA, backed by:
- Redundant power and cooling in Tier III+ data centers.
- 24/7/365 monitoring by our Network Operations Center (NOC).
- Inuvika and Parallels RAS’s resilient architecture for automated scaling and failover.
Can VDI services integrate with my existing IT environment?
Yes, our VDI integrates with:
- Hypervisors like Microsoft Hyper-V, VMware ESXi, Nutanix Acropolis, Verge.io, RedHat OpenShift and Scale Computing HC3.
- Cloud platforms like Azure, AWS (via EC2), and Google Cloud.
- Hybrid environments, combining on-premises and cloud resources, managed from a single console.
How does Opus Interactive support corporate sustainability initiatives with its VDI services?
As a climate-positive provider, we deliver VDI from energy-efficient, LEED-certified data centers (Silver and Platinum). We optimize resource usage and support initiatives like STEM education, Women in Tech, and Digital Inclusion.
What support is available for VDI service users?
Our 24/7/365 support includes:
- Access to certified Inuvika and Parallels RAS and cloud engineers.
- Proactive monitoring and rapid issue resolution.
- Assistance with setup, migration, and optimization.
- Contact via phone (866.678.7955), email, or ticket system, with a 9.4 Net Promoter Score (NPS).
How do I get started with VDI?
Contact our team for a no-cost, no-obligation consultation to discuss options. We’ll work with you to design a tailored solution that meets your needs. Email sales@opusinteractive to schedule a call now.
Why choose Opus Interactive for VDI?
With over 29 years of experience, we offer:
- Cost-effective, hypervisor-agnostic VDI with seamless multi-cloud support.
- Secure, compliant, and redundant Tier III+ data centers.
- A woman-owned company with a focus on customer success and sustainability.
- No-cost white glove support that includes uptime guarantees, 15-minute response times, and a 9.4 NPS.