Colocation Services
Retail Colocation
- Secure Private Suites and Locked Cages
- 100% Uptime SLAs
- Carrier-Neutral Connectivity
- 24/7 On-site Security
- High-Density Scale Options
- Remote Hands and Smart Hands Services
Remote Hands and Smart Hands Support
Real People, Real Support – Always Available
We offer Remote Hands and Smart Hands services from this location —handling everything from simple reboots and cable checks to advanced diagnostics, hardware swaps, and configuration support. This high-touch approach delivers fast resolutions, minimizes downtime, and keeps your critical operations running smoothly and reliably.
Results
The Opus Advantage
Years of Proven Reliability
Response Times
Uptime Guarantees
NPS
Frequently Asked Questions
What is Opus' Colocation Service?
Opus’ retail colocation is available to enterprise customers looking for housing IT equipment (servers, switches, routers etc.) in a 3rd party hosting facility where space, power, network connectivity and other additional services are provided. We offer space in Tier III+ data centers located in Oregon and Virginia.
Can I visit Opus Interactive's Data Centers?
Yes. We are happy to arrange a tour of any of our facilities. They are located in Oregon, Texas, and Virginia. To tour, please contact us to schedule a time.
Opus Interactive Colocation Services have multi-year contract terms available?
Opus Interactive Full Cabinet and Cage Colocation Services are available on 12, 24, 36, 48 and 60-month contract terms. Terms are variable by datacenter location and size of requirement. Discounted rates are available for longer term commitments. Please discuss with your Opus Interactive account manager.
Opus Interactive Shared Colocation and Colocation Condo offerings are available on month-to-month contract terms.
Are there security and access levels in place to protect my colocated equipment?
Our facilities have 24×7 manned security and security gates to protect your mission critical equipment. They are not accessible to the public.
- Secure full cabinet and cage customers: Full 24/7 access to the datacenter and space where their equipment is located.
- Shared colocation customers: Escort access can be arranged through Opus Interactive Support Portal.
Is there a Network Availability Guarantee?
Opus Interactive guarantees to maintain Internet connectivity to your hosted equipment at 100%.
For more information, please review our Service Level Agreement.
What is included with all standard Colocation offerings?
All Colocation clients are provided with the following:
- Full network management
- Network monitoring – bandwidth utilization
- Money-back SLA – 100% network uptime guarantee
- 2 x redundant network ports
- Power, as per individual requirements
- Allocated Public IP addresses
- 24/7/365 Opus Interactive Customer Commitment
Are additional support services available for Opus Interactive Colocation Services?
Opus Interactive provides 24/7/365 Support to all Data Center Colocation customers.
We also offer Remote Hands / Smart Hands services with:
- Installation of equipment
- Network configuration/troubleshooting
- Server builds
- OS load/builds
- Security
What is Opus Interactive’s provisioning lead time?
Our Tier III+ datacenters located in Oregon and Virginia have space available today.
Small colocation requirements can in most cases be accommodated immediately within existing rack space. Larger requirements will vary depending on size of requirement and the chosen datacenter.
What is the difference between Colocation and a Managed or Cloud Services offering?
For Colocation, you own and operate your own IT hardware and host this hardware in a physical space provided and maintained by Opus Interactive.
For managed or cloud services, the server is not owned by you – it is owned by Opus Interactive and is provided to you on a rental or lease arrangement. The server is owned, operated and supported by Opus Interactive – reducing your IT support costs moving you from CAPEX to OPEX.
How does the Tier III+ rating for Opus Interactive data centers protect my workloads?
A Tier III data center, as defined by the Uptime Institute, is a concurrently maintainable facility designed to deliver 99.982% uptime (approximately 1.6 hours of allowable downtime per year). This means the infrastructure can undergo planned maintenance, repairs, or component replacements without interrupting power, cooling, or IT operations to the customer equipment.
Key characteristics of Tier III certification include:
- Redundant capacity components (N+1) for power, cooling, and network paths
- Multiple independent distribution paths for power and cooling
Ability to perform maintenance on any system while continuing full operations - Compartmentalization to isolate failures and prevent cascading issues
- Strict testing and documentation to verify concurrent maintainability
For colocation customers, choosing a Tier III (or higher) facility provides significantly higher reliability and peace of mind compared to Tier I or II data centers. It ensures your critical workloads experience minimal risk of unplanned downtime due to routine maintenance or single-component failures, making it the standard choice for enterprise, compliance-driven, and mission-critical applications.
At Opus Interactive, both our Hillsboro, OR, and Manassas, VA data centers are engineered to Tier III+ standards, delivering the concurrent maintainability and redundancy businesses rely on—combined with sustainable Net Zero energy goals for forward-thinking operations. Additionally, our facilities are each designed to deliver 99.995+% uptime.
