Cloud Services
Dedicated Infrastructure as a Service
- Single-Tenant Isolation
- Full Root-Level Control
- Enterprise-Grade Compliance and Security
- High-Performance Options
- Hybrid & Multi-Cloud Ready
- 24×7 US-Based Expert Management
White Glove Support
Real People, Real Support – Included at No Charge
Uptime Guarantees
Response Times
Proven Reliability
NPS
Frequently Asked Questions
What is Opus' Dedicated IaaS Offering?
Infrastructure as a Service (IaaS) at the core is really the foundation of cloud computing. Rather than purchasing physical servers, networking and storage along with purchasing space in a datacenter and all of the utilities to maintain and deploy computer servers, customers can rent space in a virtual data center from the IaaS provider. They can then manage their servers via a web portal securely over the Internet. This type of cloud computing provides the raw building blocks for IT, and customers usually only pay for the resources they consume, including (but not limited to) CPU cores (vCPU), RAM/Memory (vRAM), hard disk or storage space, and bandwidth (data transfer). When renting from a cloud IaaS provider, customers are renting the hardware and the provisioning software that automates it.
What compliance and certifications are available with Opus' Dedicated IaaS?
Dedicated IaaS and Private Cloud are the right choice when security, compliance, and performance are top concerns. Key use cases include mission-critical applications, data center expansion or consolidation, and business continuity compliance. Governed by nearly 30 years of policies and standards, your infrastructure meets criteria by more than 700 unique controls set by regulated industries that require the highest standards. Opus Interactive performs annual audits on our facilities and cloud services offerings annually to ensure your data and environment meet security and compliance standards for people, network, and facilities. Opus Dedicated IaaS & Private Cloud offerings meet compliance standards for the following:
• PCI-DSS
• SSAE18 Type II SOC 2
• HIPAA/HITECH
• ISO 27001
What support is included with Opus' IaaS offering?
Opus Interactive handles the entire infrastructure, including all hardware, the VMware virtualization platform, and the operating systems on your VMs. We provide 24/7/365 support to all Dedicated IaaS & Private Cloud customers. We provide support for the Hypervisor (VMware), Firewalls, Load Balancers, underlying hardware and the network. All Dedicated IaaS & Private Cloud customers are provided an escalation agreement and contact information upon contract signing for priority support around the clock.
What pricing models are available for cost management?
Opus’ Dedicated IaaS solutions are available in pay-as-you-go, billing usage by the hour, and a fixed baseline resource pool and that allows you to add or subtract resources as needed over time.
All pricing assumes no contract, month to month term. Discounts apply for contract terms of 12, 24, 36 and 60-months.
What contract terms are available?
Opus’ Dedicated IaaS & Private Cloud are available month to month and on 12, 24, 36, 48 or 60-month contract terms (variable by datacenter location and size of requirement). Discounted rates are available for longer term commitments.
Can I tour Opus' Dedicated IaaS data centers?
Our facilities are hand selected based on stringent site selection criteria adopted to deliver the most in performance, security, efficiency, and connectivity for our customers. We are happy to arrange a tour of any of our facilities and show you our infrastructure and cloud pods. Please contact us to organize a tour of any of our locations during business hours.
Which operating systems are supported with Opus' Dedicated IaaS solutions?
We support any 32-bit or 64-bit x86 operating system you prefer. Most of these images are pre-loaded in the image library available within the web portal or you can upload your own ISO image or template for fast deployment.
Some examples that our customers run include:
• Windows Server
• Linux
• CentOS
• FreeBSD
• OpenBSD
• Debian
Are there Network Availability Guarantees?
Opus Interactive guarantees to maintain Internet connectivity to your hosted IaaS 100% of the time. For more information, please review our Service Level Agreement.
What encryption can I expect?
We do offer encryption and can provide it at multiple levels. We can provide encryption at the OS level which handles encryption for data at rest (data stored in persistent storage). We can also provide encryption at the data store level on the SAN. With the new vSphere 6.5 we are also offering encryption in the hypervisor, “beneath” the virtual machine. As I/O comes out of the virtual disk controller in the VM it is immediately encrypted by a module in the kernel before being send to the kernel storage layer. Both VM Home files (VMX, snapshot, etc) and VMDK files are encrypted.
Is Opus a Broadcom VMware Partner?
No. However, we do offer VMware Cloud Management services for enterprise customers who have already obtained licensing through a partner or directly. Opus’ VMware partnership spanned 2005-2026, so there is deep expertise in the platform.
