Compliance and Certifications

We undergo annual audits for the following certifications:

• HIPAA
• PCI DSS
• SOC 1
• SOC 2
• ISO 27001

The Health Insurance Portability and Accountability Act (HIPAA) establishes stringent guidelines to protect the privacy and security of protected health information (PHI), ensuring its confidentiality, integrity, and availability.

• Controls: The certification audits 70 controls across Security, Privacy, and Breach Notification Rules.
• Why It Matters: This ensures your PHI is securely managed, meeting federal healthcare regulations and protecting your organization from compliance risks.

The Health Information Technology for Economic and Clinical Health (HITECH) Act strengthens HIPAA by enforcing secure health IT systems and bolstering privacy and security measures for PHI.

• Controls: HITECH covers 70–80 controls, incorporating HIPAA Security Rule and HITECH’s breach notification and encryption requirements.
• Why It Matters: This safeguards your PHI with advanced health IT standards, reducing your exposure to regulatory penalties. It includes higher accountability and penalties, stronger data protection, and mandatory breach notifications.

SOC 1 focuses on controls for financial reporting, ensuring Opus Interactive handles client financial data with precision.

• Controls: 20–50, based on the scope of financial processes.
• Why It Matters: This protects your financial data integrity, giving you and your auditors assurance during audits.

Developed by the AICPA, SOC 2 assesses controls for security, availability, processing integrity, confidentiality, and privacy of customer data.

• Controls: 60–100, depending on Trust Services Criteria.
• Why It Matters: This ensures your data is protected with robust controls, ideal for cloud and managed service environments.

The Payment Card Industry Data Security Standard (PCI DSS) mandates secure handling of cardholder data for processing, storage, and transmission.

• Controls: ~250 across 12 requirements.
• Why It Matters: This shields your payment data from breaches, minimizing financial and reputational risks.

It’s a comprehensive framework for organizations to establish, implement, maintain, and continually improve Information Security Management Systems (ISMS)

It requires organizations to:

• Conduct risk assessments to identify threats and vulnerabilities.
• Implement a tailored set of controls (currently 93 in the 2022 version, down from 114 in earlier editions, organized in Annex A).
• Develop policies, procedures, and processes for ongoing monitoring, internal audits, management reviews, and continual improvement.

This ensures your data is supported globally, mitigating risks and supporting your compliance needs.

Certifications vary by location to maximize coverage:

• Hillsboro, OR: Net-Zero operations, USGBC LEED Gold/Platinum, Uptime Institute M&O Certified, ISO 9001, plus support for HIPAA, PCI DSS, SOC 2 Type 2, and ISO 27001.
• Dallas, TX: FISMA High-rated, Tier III+ design (former Federal Reserve site), supporting FISMA, FedRAMP Moderate-Ready, PCI DSS, HIPAA, and SOC 2 Type II.
• Manassas, VA (Northern Virginia): FISMA High-rated, Tier III+ design, with broad compliance including FedRAMP, HIPAA, PCI DSS, SOC 2, NIST 800-53, and ISO 27001.

Absolutely. We use a stringent site selection process, prioritizing Tier III+ design, 100% uptime potential, high security, regional redundancy, premium connectivity, and proven compliance capabilities. This ensures your infrastructure is hosted in premier, audit-proven environments.

Our designations strengthen our operations with enhanced focus, rapid responsiveness, and deep responsibility to every partnership. As a small, women-led, and minority-owned business, we deliver personalized service, innovation, and reliability while qualifying for diverse supplier programs—translating to better value and results for you.

Security is foundational: robust firewalls, state-of-the-art facilities, multi-level access controls, 24/7 monitoring, redundant power/cooling, and over 29 years of proven policies and procedures managed by certified engineers using the ITIL framework. Certifications validate what we practice daily.

We invest continuously in policy development, system enhancements, and annual recertifications (e.g., PCI DSS v4.0 completed recently). Our team provides guidance on evolving standards, automated reporting tools, and proactive support so your infrastructure stays protected and compliant without interruption.