8135 NE Evergreen Parkway, Suite 1220, Hillsboro, OR 97124

400 S. Akard Dallas, TX 7520

11680 Hayden Rd Manassas, VA 20109

866.678.7955 / 503.972.6690

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Policies

Battle-tested since 1996.

Our Master Customer Agreement is our standardized contract that articulates in detail how the relationship between Opus Interactive and our customers works. It provides you with full awareness of what kind of relationship you enter and protects both you and us from any misunderstandings.

Opus Master Customer Agreement

We promise a standard network uptime and facilities guarantee of 100%. This guarantee is part of our “Customer First” philosophy – We Are Your Server. If you experience any downtime, we issue SLA credits back to you. Our Service Level Agreement explains the details.

Opus Service Level Agreement (SLA)

We respect and protect your privacy. In order to enable us to provide you with the services you need, we have to have certain information about you and/or your company. Your personal and/or business information will only be used in the context of the relationship between you and Opus Interactive. Please read our privacy policy to learn in detail what we do to protect your privacy.

Opus Privacy Policy

The purpose of the Internet Connectivity Acceptable Use Policy at Opus Interactive is to establish clear guidelines for the responsible and secure use of internet resources provided to employees, contractors, and authorized users. This policy ensures that internet connectivity is utilized in a manner that supports business objectives, maintains operational efficiency, and complies with applicable laws and regulations, including data privacy standards such as CCPA, CPRA, HIPAA, and ISO 27001. By defining acceptable practices and prohibiting misuse, Opus Interactive aims to protect sensitive data, safeguard network integrity, and foster a secure environment for all stakeholders.

Opus Acceptable Use Policy

We provide hybrid cloud, colocation, and network connectivity services to many clients, and we have a responsibility to protect each client and to ensure the best services available. The following policy and guidelines are designed to govern service and performance for every customer.

Opus Acceptable Use Policy

We provide web hosting to many clients, and we have a responsibility to protect each client and to provide the best services available. The following policy and guidelines are designed to ensure the best level of service and performance for every customer.

The purpose of this policy is to ensure that appropriate requirements are met when assessing fees and collecting payments.

Opus Billing Policy

The purpose of this policy is to outline Opus Interactive’s commitment to protecting the privacy and security of personal information collected from California residents, in compliance with the California Consumer Privacy Act (CCPA) of 2018 and the California Privacy Rights Act (CPRA) of 2020.

Opus California Privacy Compliance Policy