Connecting people with technology since 1996.

IT Services with Opus Interactive

Delegate IT management and maintenance tasks to certified technicians.

Our team is made up of IT professionals who are critical thinkers and who care about the work they do. As participants of  VMware and HPE partner programs since 2003, and a customer of ScienceLogic for over a decade, our team of certified technicians brings extensive knowledge across the hybrid IT space. We’ll take care of the hosting and keep everything healthy so you can focus on the needs of your organization.

Our managed services extend from a commitment to be flexible and responsive; to help you arrive at the best technical decisions for your organization. We’ll put our expertise to work for you and we’ll back it up with a 100% uptime SLA.

  • Managed Services & Professional IT Services
  • RemoteHands
  • SmartHands
Download RemoteHands / SmartHands Product Sheet
Certifications and complaince with Ous Interactive

Learn more about our services or request a quote!

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Details and Pricing Options

Managed Services

Opus offers end-to-end managed services and professionals services to support your organization. We bring more than 20 years of technological expertise to tackle every stage of complex IT initiatives, from upfront planning and design to implementation and ongoing support.

  • Data Migration
  • Disaster Recovery and Planning
  • Hosting
  • Incident Response
  • Planning and Process Development
  • Security
  • Server Migration
  • Cloud Architecture
  • RemoteHands (on demand)
  • SmartHands (on demand)

Pricing based on hourly rate as defined by scope of work.

RemoteHands

Opus RemoteHands services assist customers that need remote access to their equipment for performing simple trouble-shooting or maintenance tasks. Performed by our skilled staff, RemoteHands reduces costs by eliminating the need for customers to dispatch technical personnel to the data center site to perform simple tasks.

  • 24x7 on-site coverage
  • Moving or securing network cables
  • Monitoring and checking port numbers
  • Server refreshes and reboots
  • Power cycling
  • 24x7 inventory management and labeling
  • Handling shipping and receiving requests
  • Reporting on equipment performance

Pricing available on-demand and by monthly subscription.

SmartHands

For services that require on-site technicians, Opus SmartHands provides a wide range of remote management and troubleshooting tasks performed by highly trained certified professionals around the clock and year-round.

  • Colocation equipment management
  • Rack and stack
  • Coordinate and provision power and network requirements for equipment
  • Firewall setup
  • Media and supply management
  • Complex cable configurations per client instructions
  • Equipment and circuit testing and troubleshooting
  • Trouble ticket management
  • Provide remote network access to equipment
  • Other client provided instructions

Pricing available on-demand and by monthly subscription.

Map of Opus Interactive Tier III and FISMA High Data Center locations that offer enterprise colocation with security, regional, and energy grid redundancy.

Reliability Inside Tier III Data Denters

Selected to deliver nprecedented levels of energy efficiency, security, and reliable connectivity resulting in cost-savings and peace of mind for our customers.

  • 100% Uptime
  • On-Ramps to Public Cloud
  • Low-Cost Reliable Power
  • Energy Grid and Regional Redundancy
  • Flexible Solutions
  • Remote Hands / Smart Hands support
Learn more about our data centers

Why customers choose Opus Interactive

Whether you’re just starting out, or exploring solutions to allow you to focus more intently on your core business, Opus Interactive offers a range of benefits for your business.

Flexible Solutions

We work with you to understand your unique business requirements and goals and design custom solutions that deliver.

Dedicated Expertise

Our team of highly trained experts is committed to working closely with customers to solve problems and drive business success.

Certifications and Compliance

Our highly skilled techs are certified in the programs, systems, and technologies that businesses rely on - supported by SAS70/SSAE 16, PCI-DSS and HIPAA compliance.

Partnerships

We’re spent over 20 years developing partnerships with leading companies known for quality and reliability to deliver products and services you can rely on.

Premium Facilities

Opus Interactive combines leading class facilities with our own highly resilient network to offer a reliable environment for your IT infrastructure.

Customer Experience

From CEO to support technician, our team is made up of experts that are dedicated to delivering what you need, when you need it.

Digital transformation made simple with Opus Interactive

We take a simple six-step approach to digital transformation. From initial planning through continuous improvement, we work with you to ensure that your environment continues to support your critical assets.

Hybrid Cloud

A customized approach that utilizes colocation, public, and private network layers to achieve business agility, performance, budget, and data security.

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Private Cloud

The OpusCloud is a robust VMware and HPE infrastructure dedicated solely to your needs, where you benefit from full scalability and efficiency while maintaining complete control.

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Connectivity

Connect your on-premises network and securely deliver your workloads to AWS Direct Connect and Azure ExpressRoute with our low-latency private connection.

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Monitoring

Map and monitor your entire IT infrastructure to ensure health, enforce policy, monitor performance and spend, and allocate resources.

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TESTIMONIALS
What Our Customers Say