Managed Services

OI Managed Services. The flexibility you need. The expertise you want.

Extending from our core principles of customer commitment, flexibility and responsiveness, our managed services combine best-in-class technologies and infrastructure with first rate SLAs, technical expertise and dedicated professionalism. When you take advantage of Opus Interactive managed services, we’ll customize a solution that best fit your business needs, expands your IT expertise, and saves you time, money and resources.
We offer:
Backup
•Data Recovery
Storage
•Security
•24/7/365 Monitoring
•Network Management
•User Management
•Data Management
•Management Information Systems
•Systems Management
•Software Support and Maintenance
•Email
•IP Addresses
•Remote Hands
Managed Services, meet humanity.
The operational backbone of almost every company sits squarely in its IT department, which not only has to constantly monitor and manage fluctuations in system demand, it also has to maintain and troubleshoot internal and external business processes.
We know first-hand how critical IT expertise is to your company’s success. We also know how important it is to find a trusted provider that can optimally supplement the skills of your internal resources. We’re confident that Opus Interactive is that partner.
We’ll put our expertise to work for you and deliver a reliable, flexible and scalable solution that supports your business operations, minimizing unnecessary IT infrastructure investments, management and maintenance resources, and system lock-in. As a certified partner of industry-leading providers including HP and VMware, our solutions deliver a more cost-effective, self-managed, dynamically optimized environment for the most efficient delivery of your IT services.
Lower Cost of Ownership and Reduced IT Labor
With Opus Interactive, your solution is built using the latest IT technologies and equipment, all of which are constantly updated and maintained. Meaning you can say goodbye to the costs and risks associated with upgrades, patches and maintaining the technical staff. Additionally, our experience, best practices and customer commitment means our team performs complex IT functions that are effective, efficient, budget-friendly and, most importantly, complementary to your current and future business operations.
Access to Advanced Hardware
Opus Interactive provides expertise with a wide range of systems, thereby giving you flexibility in the hardware you use. You can bring your own, buy your own or rent ours.
If you bring your own, we offer support, monitoring and connectivity for your existing solutions.
If you rent ours—or take a hybrid approach that combines the best of yours and ours—we’ll design and build a customized solution that leverages the best equipment and technologies, and  provide full support including component upgrades and state-of-the-art monitoring.
VMware, Microsoft and Cisco Certified Engineers and Certified Network Administrators
Our team is staffed with VMware Certified Engineers, Certified Network Administrators, Microsoft Certified Engineers and Cisco Certified Engineers, all of whom are trained in the latest methods and technologies, and dedicated to making sure your business is always online and functioning the way you intended.
Improved Security
Our state-of-the-art data centers and hosting solutions provide the latest in security. From limited-access data centers to routine network patches, our experienced team keeps your critical data safe and secure.
Customized IT Services
We’ll work closely with you and build a managed services plan that perfectly suits your business needs and budget.
Monitoring
We offer browser-based monitoring that gives you full and transparent access to your hosted solutions and services.
Our Customer Commitment
From CEO to support technician, our team is made up of experts in network performance who are dedicated to delivering what you need, when you need it.
We offer you support every step of the way. Our customer support begins with the first conversation. We work with you up front to understand business systems, infrastructure requirements and budget, then design a solution that fits your needs today, and for the future.  Once your custom solution is designed, our on-site network experts work, person-to-person, with your team to ensure a smooth transition—from migration planning to remote management set-up.
Managed Services Specs
•100% Data Center Uptime Guaranteed with Industry-Leading SLAs
•24/7/365 Support
•Remote Hands / Smart Hands Available
•SSAE 16 Type II Audited
•Managed Services Alliance Partner
•Certified Network Administrators
•VMware Certified Engineers
•Microsoft Certified Engineers
•Cisco Certified Engineers
•Health Insurance Portability and Accountability Act (HIPAA) Compliant
•Controlled Access Secure Facility
•Up to 20MW Power Capability
•Tier III+ Certified Data Centers

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