Our primary data center is in a convenient, central location that is easy to get to from anywhere in the Portland metro area. Located in Portland’s Brewery Blocks in the Pearl District neighborhood, it is a convenient commute from anywhere within the Greater Portland Area.

Our data center is secured by card-lock entry. Only 24/7 colocation customers and our network administrators have access. Plus, we capture all data center activity on recorded CCTV – 24 hours a day 365 days a year. The entire building, our NOC, plus the data center are secured by card-lock and monitored by a motion-triggered CCTV system. Our on-site data center staff monitors the building and instantly responds any data center movement.  Biometric access for cages, suites and the NOC are also in place.  Man-traps at the entrance and on the 3rd and 4th floors are in place.  Every suite is secured and each cabinet is locked with custom keyed locks and combo locks for colocation customers.

We use the best equipment available in our data center. Our vendor service agreements are structured in a way that allows us to quickly respond to and repair malfunctioning equipment. Our network equipment vendors include Cisco Systems, Lucent, Intel®, APC, IBM, Libert, Array Networks, IronPort, HP, and Fujitsu.  We utilize 10Gig Sup engines in our Cisco networking infrastructure.  It is fully redundant and on-site spares are available in addition to our Cisco support contracts.  We configure all our networking infrastructure to be fully redundant at every layer allowing to be 100% concurrently maintainability.

Our data center is served by the following fiber, providing four fiber entrances, plus diverse dark fiber to the Pittock, to our available 80,000 sq. foot of data center space

• Integra Telecom (Electric Lightwave Inc. (ELI)) – 10Gig dual-path fiber
• Time Warner Telecom – 10Gig fiber
• Hurricane Electric (HE) - 1Gbps on a 10Gig port
• CenturyLink (Qwest) – Fiber, Multiple DS3s + Metro Optical Ethernet (MOE) + 100 pairs of copper
• Tata Communications - fiber direct to Japan and India - 1Gbps link
• Multi-Homed Internet Bandwidth available – 40Gbps+

Available Fiber Providers in the MMR:

• Verizon
• CenturyLink
• Hurricane Electric
• AboveNET
• TW Telecom
• Integra Telecom
• Tata Communications

Available Fiber Providers through our Dark Fiber to the Pittock:

• 360 Networks
• Above.Net
• AT&T Local Service
• Broadwing Communications Services
• Electric Lightwave
• Global Crossing
• Level 3 Communications
• LS Networks
• McLeodUSA
• Northwest Fiber Network
• On-Fiber Communications
• Pacific Telecom Cable
• Qwest Communications
• TW Telecom
• Verizon Business
• WCI Cable
• XO Communications

We utilize multiple Internet backbone providers in a multi-homed architecture, using the BGP protocol to determine fastest Internet routes. If one provider becomes unavailable, the others assume the traffic until capacity is restored. Peering arrangements and this level of redundancy ensures the highest level of network availability for our customers. Additionally, we use Hot Swap Router Protocol (HSRP) on our core routers to provide equipment failover in our Cisco core.

Redundant and conditioned power is assured through use of our modular high-efficiency UPS infrastructure and our on-site diesel backup power generator with fuel storage. Our fuel capacity of 28,000 gallons of diesel allows us over 72 hours of run time at full load before re-fueling is required.  Our contracts with our two fueling providers guaranteed refueling within 4 hours. We have a total of 8MW provisioned to our facility configured for 2N redundancy at every layer.

Power
8MW Total Power

Generator
3 - 2.25MW diesel generators configured for 2N Redundancy (room for one more 2.25MW generator)

Fuel Tanks
28,000 gallons on-site stand-by fuel tanks

UPS
A&B UPS plants each with 2250kva (total of 8)

We employ the highest quality of data backup and disaster recovery equipment. We can provide CDP, virtual server backup and with our Cloud Hosting High Availability offering we can replicate your data between our data center locations, or to your own facility, over LAN or WAN thus protecting you from any kind of failure or disaster ensuring complete business continuity. Click here to read more about data backup.

• Cisco Certified Network Professionals
• Cisco Certified Sales Associate
• Cisco Certified Engineers
• Microsoft Gold Certified Partner
• Microsoft Certified Engineers
• Microsoft Windows Web Hosting Program
• Microsoft Service Provider
• Microsoft Advanced Infrastructure Solution Provider
• Microsoft Network Infrastructure Solutions Provider
• Microsoft Business Process and Integration Solutions Provider
• LeftHand Networks Reseller and Service Provider
• VMware Service Provider (VSPP Enterprise) and vCloud Hosting Provider
• 3Tera Hosting Service Provider

Because of our intense network, device, and application level monitoring, we are able to respond immediately to any outages and quickly restore uptime.  We offer advanced monitoring solutions for all aspects of service level management.  We also offer full transactional monitoring from multiple locations throughout the world with our partnership with uptrends.  Their Portland, OR and Dallas, TX nodes are actually in our facilities and our equipment.  We provide full SNMP monitoring, in-depth cloud hosting monitoring including deep monitoring expertise with VMware.

8MW of total power available

80,000 square foot high density facility

Virtual Data Center and Infrastructure Experts

SAS70, PCI, HIPPA, TIA-942 Certified

GigaSpeed certified network

19 fiber providers and 31 other service providers available

100% uptime guarantee

Climate controlled environment

24/7/365 priority support and Service Level Agreements