Opus Interactive Systems Administrator Position

We’re looking for a talented and highly motivated Systems Administrator with a solid technical knowledge of hosting environments and excellent communication skills. We pride ourselves on delivering a high quality customized service from state-of-the-art facilities, relying on strong partnerships and a highly skilled team of dedicated professionals.

The right person for the team will act as a front line responder to address Windows Server, Linux/BSD server, web and mail server and network systems support requests and various alerts and notifications coming into our NOC from clients and from our monitoring systems. Our techs support client systems as well as our own internal infrastructure systems and internal Corporate IT systems.

You’ll start off taking phone calls and handling emailed support requests and assigned tickets from our headquarters in Hillsboro. Where you go from there is up to you. We promote nearly all of our open positions from within and continue to grow and expand our support team.

Note: Applicants for this position are required to work out of the Hillsboro, OR headquarters, or be willing to relocate to this location. The job may also include some on-site work and mild travel. On-call shifts will be required.

Your support and administration tasks will include the direct support and maintenance of the following:

  • Client and internal systems, servers and networks — both hardware and software
  • Windows server, desktop and applications support
  • Linux/BSD server and applications support
  • Network, hardware, security and datacenter systems
  • Client Corporate IT Systems (Exchange, Terminal Services, Active Directory, Kaspersky, Duo 2FA, Pleasant Password Server, Pleasant Password Server, Splunk, Jira, etc.)
  • Hosted Exchange and other mail systems — POP3, IMAP, SMTP, Anti-Spam, Anti-Virus and Webmail
  • Shared web hosting — Web, FTP, DNS, domain and SSL certificate registration and renewal
  • Internal and Customer Corporate IT — Desktops, servers, applications, wired and wireless networks, printers, phone systems and mobile phones
  • 5+ years of experience in IT – performing systems and network support, troubleshooting, and problem solving
  • Microsoft Windows server and desktop operating systems, applications such as Exchange Server, MSSQL Server, IIS Server and Terminal Services, Office Products and other Microsoft applications
  • General Internet related technologies including web, mail and FTP
  • LAN and WAN technologies – firewalls, switches, routers, fiber circuits, patching, connectivity, VPN’s, DHCP, TCP/IP, DNS, etc
  • Linux/BSD operating systems and applications — primarily CentOS and similar operating systems and applications such as Apache, MySQL, PHP, Mail servers, Bind and other open source software packages
  • Other Technologies: VMware vSphere, OpenVZ, SAN Storage, HP Blade and Rack servers, Backup systems, Monitoring systems, HPE and Cisco networking
  • Shared web hosting and related systems, control panels
  • Dedicated and virtual server technologies
  • Hardware configuration and troubleshooting — servers, desktops and network equipment
  • Managed Services experience and Service Provider experience
  • Experience working in a datacenter environment
  • Must be detail oriented
  • Strong communication and people skills — on the phone, via email and face-to-face
  • Excellent troubleshooting skills
  • Ability to work well as part of a team and interact well with individuals at all levels of the organization
  • Ability to prioritize conflicting demands to prioritize, address, and resolve support issues
  • A self-motivated, driven and thorough problem solver
  • Able to follow procedures with the ability to understand the steps and improve them or create new procedures
  • Able to switch gears and support many diverse business environments and clients
  • Able to manage multiple projects and tasks at the same time
  • Minimum five years working in IT
  • Managed Services and Service Provider Experience (preferred)
  • Associates Degree or Bachelors Degree (required)
  • Windows, Linux/BSD, Virtualization certifications
  • Experience working with web based code and applications and a familiarity with development processes from a support perspective
  • Experience with VMware virtualization and virtualization in general
  • Storage experience — SAN, iSCSI, NFS
  • Scripting experience — shell, Perl, Python, Powershell
  • Competitive Salary - $55k to $65k per year depending upon experience.
  • Excellent Health Insurance
  • Dental Insurance, Supplemental Insurance
  • Paid Vacation and Holidays – PTO + Family leave
  • 401(k) Plan
  • On-Going Training + Certifications

This is a salaried, 8am to 5pm or 9am to 6pm weekday position with weekly on-call shifts.

Customer Experience
why customers choose Opus InteractiveWhether they’re just starting out, or exploring solutions to allow them to focus more intently on their core business, Opus Interactive offers a range of benefits for our customers.

Custom Solutions

We work with our customers to understand their unique business requirements and goals and design custom solutions that deliver.

Dedicated Expertise

Our team of experts is committed to working closely with customers to solve problems and drive business success.

Certifications

We're experienced in the programs, systems, and technologies that businesses depend on, including SAS70/SSAE 16, PCI-DSS and HIPAA.

Partnerships

We’re proud to partner with leading companies that are known for quality and reliability to deliver products and services our customers can rely on.

Premium Facilities

Opus Interactive combines leading class facilities with our own highly resilient network to offer a reliable environment for our customers' IT infrastructure.

Customer Experience

From CEO to support technician, our team is made up of experts that are dedicated to delivering what our customers need, when they need it.

TESTIMONIALS
What Our Customers Say